HELIC GROUP: Website Privacy Statement

    Introductory Notes

    1. This website privacy statement is designed to be published on HELIC Group’s website and also made available in some other circumstances. For example, it might be available on request at reception in each of HELIC Group’s Establishments (including sites, labs and office space).
    2. This website privacy statement is designed to give general information, seeking to meet the requirements of the GDPR, to individuals whose personal data Helic Group collects in their capacity as visitor to a Helic Group website, physical location or other business contact.
    3. This document is not designed to be addressed to Helic Group’s Members (including employees, contractors or other staff members), nor to individual customers/patients or other individuals who deal with Helic Group (i.e. other than as casual website or physical location visitors) in their personal capacity.

    Helic group and data privacy

    HELIC Group (hereinafter HELIC Group) is committed to protecting and respecting your privacy.

    HELIC Group entities on whose behalf this privacy statement is made are the following:

    • HELIC INC with registered address 2350 Mission College Blvd, Suite 495 Santa Clara, CA 95054-1534 , USA
    • HELIC SA with registered address at Sorou 12, 15125, Marousi, Athens Greece,
    • HELIC Research (Ireland) Ltd. with registered address at Suite 7, The Courtyard, Carmanhall Road, Sandyford, D18 NW62, Ireland.

    The term HELIC Group shall also include any other company or entity, affiliated or associated with any of the aforementioned HELIC Group entity (such as mother or sister company or otherwise) irrespective of its registered location. This privacy statement sets out the basis on which we will process any personal information that we may collect about you as a visitor to our website or premises or a contact at one of our customers, suppliers or other business partners. We therefore ask you to read this privacy statement carefully.

    The information that we collect about you

    We may collect and process the following information about you:

    1. Information that you give us: This is information about you that you give to us by:
      • filling in forms on our website (or other forms that we may ask you to complete), (ii)
      • giving us a business card (or similar); or
      • corresponding with us by telephone, post, email or otherwise.
    1. It may include, for example, your name, address, email address and telephone number; information about your business relationship with HELIC Group; and information about your professional role, background and interests.
    2. Information that our website and other systems collect about you:
      • If you visit our website it will automatically collect some information about you and your visit, including the internet protocol (IP) address used to connect your device to the internet and some other information such as your browser type and version and the pages on our site that you visit.
      • Our website may also download “cookies” to your device – this is described in our Cookies policy described later in this document.
      • If you exchange emails, telephone conversations or other electronic communications with our employees and other staff members, our information technology systems may record details of those conversations, sometimes including their content.
      • Some of our premises have closed circuit TV systems which may record you if you visit our premises, for security and safety purposes.
    1. Other information: We may also collect some information from other sources. For example:
      • If we have a business relationship with the organisation that you represent, your colleagues or other business contacts may give us information about you such as your contact details or details of your role in the relationship.
      • We sometimes collect information from third party data providers or publicly available sources for anti-money-laundering, background checking and similar purposes, and to protect our business and comply with our legal and regulatory obligations.

    Helic group Cookie Policy

    We want to ensure that you enjoy browsing our website. In order to enhance your experience and collect information about your use of our site, we place “cookies” onto your computer.

    What are cookies?

    1. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.
    2. Cookies allow our systems to recognise the user’s device and make any presettings immediately available.
    3. As soon as a user accesses the platform, a cookie is sent to the hard disk of the respective user’s computer.

    Why are cookies useful?

    Cookies are useful because they:

        • allow a website to recognise a user’s device and to target the content displayed to the user’s interests
        • help us to improve our website
        • offer you a better service more tailored to your requirements
        • enable us to recognise your device when you return to our website
        • store information about your favourite activities on the website, thereby allowing us to tailor our website to your individual interests . Where permitted, this may, for example, include advertising according to your personal interests and accelerate the rate at which we can deal with your queries.
      1. By using our website you agree that, unless you have set your computer’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy.
      2. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies/.

    Types of cookies

    There are two broad types of cookies – ‘first party cookies’ and ‘third party cookies’:

    1. First party cookies are cookies that are served directly by the website operator to your computer, and are often used to recognise your computer when it revisits that site and to remember your preferences as you browse the site. Basically, these are our cookies.
    2. Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer when you visit other web sites. Third party cookies are most commonly used for web site analytics or advertising purposes.

    Use of cookies

    This table explains the cookies we use and why.

    Name Expires after Purpose
    _ga 2 years Used to distinguish users.
    _gid 24 hours Used to distinguish users.
    _gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
    AMP_TOKEN 30 seconds to 1 year Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
    _gac_<property-id> 90 days Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.
      1. Helic Group does not govern the publication of third-party cookies. Please visit the relevant third parties’ website if you want to understand more about these cookies.
      2. If you do not want to use cookies, you can set your browser so that the storage of cookies is not accepted.
      3. If you only want to accept our own cookies but not the cookies of our service providers and partners, select the “block third-party cookies” (or similar setting in your browser).

    Use of Google Analytics

    1. This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google“).
    2. Google Analytics also uses “cookies”, text files that are stored on your device, to help analyse how you use the website.
    3. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there.
    4. In the event of activated IP anonymization on this website, however, your IP address is initially truncated by Google within member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there.
    5. On our behalf, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide further services related to website and internet usage to us. The IP address transferred from your browser by Google Analytics will not be linked with any other data held by Google.
    6. You can prevent the storage of cookies by setting your browser software appropriately; in this case, however, please note that you might not be able to fully use all functions offered by this website. You can prevent data generated by the cookie and relating to your use of the website (including Your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout.

    Changing your cookie preferences

    Most web browsers allow some control over cookies through browser settings (e.g. notifications of new cookies, disabling cookies and deleting cookies).